Dental/Medical Office Administrator

Dental Medical Office Administrator

There is a critical demand from every corner of the North American labour market for effectively-trained Dental Medical Office Administrators. Our aging population, new technology, and medical advances are fueling this demand.

Dental & Medical Office Administrators perform a wide range of administrative and support duties relating to the day-to-day operation of the dental practice. Specific job duties vary with education and experience. Their duties may include but are not limited to:

  • Greeting patients, answering the telephone, and managing incoming and outgoing mail;
  • Implementing efficient working processes, schedules and procedures;
  • Collecting patient data;
  • Being a liaison between the patient and the dentist/physician;
  • Ensuring confidentiality and accuracy;
  • Collecting insurance data and communicating benefits to the patient;
  • Verifying patient eligibility and filing completed claims for payment;
  • Tracking the progress of insurance claims;
  • Making financial arrangements and collecting payments from patients;
  • Maintaining accounts payable and accounts receivable organizing and maintaining the daily patient schedule;
  • Maintaining a recall system;

Admission Requirements

  • Ontario Secondary Diploma (OSSD) or equivalent
  • Entrance Exam (covering English, Math)
  • Admission Interview

Career Opportunities

Graduates of this program are qualified to work in an administrative capacity in any setting such as private and specialty dental & medical offices, dental medical clinics and insurance firms.

Our Curriculum

  • Keyboarding
  • Windows XP
  • MS Office WORD 2007
  • MS Office EXCEL 2007
  • MS Office PP 2007
  • MS Office ACCESS 2007
  • Office Procedures
  • Medical/Dental term.
  • Anatomy Physiology
  • Patient Management
  • Basic Bookkeeping
  • Medical Transcription
  • Dental Billing
  • Record Management
  • Business Communications
  • Appointment Scheduling

Request Info

    Dental Hygiene

    Diagnostic Medical Sonography

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