Dental Medical Office Administrator
There is a critical demand from every corner of the North American labour market for effectively-trained Dental Medical Office Administrators. Our aging population, new technology, and medical advances are fueling this demand.
Dental & Medical Office Administrators perform a wide range of administrative and support duties relating to the day-to-day operation of the dental practice. Specific job duties vary with education and experience. Their duties may include but are not limited to:
- Greeting patients, answering the telephone, and managing incoming and outgoing mail;
- Implementing efficient working processes, schedules and procedures;
- Collecting patient data;
- Being a liaison between the patient and the dentist/physician;
- Ensuring confidentiality and accuracy;
- Collecting insurance data and communicating benefits to the patient;
- Verifying patient eligibility and filing completed claims for payment;
- Tracking the progress of insurance claims;
- Making financial arrangements and collecting payments from patients;
- Maintaining accounts payable and accounts receivable organizing and maintaining the daily patient schedule;
- Maintaining a recall system;
Admissions Requirements
- Ontario Secondary Diploma (OSSD) or equivalent
- Entrance Exam (covering English, Math)
- Admission Interview
- Mature Student* (is an applicant 18 years of age or older and who may not have the academic admission requirements)
Career Opportunities
Graduates of this program are qualified to work in an administrative capacity in any setting such as private and specialty dental & medical offices, dental medical clinics and insurance firms.
Our Curriculum
- Keyboarding
- Windows XP
- MS Office WORD 2007
- MS Office EXCEL 2007
- MS Office PP 2007
- MS Office ACCESS 2007
- Office Procedures
- Medical/Dental term.
- Anatomy Physiology
- Patient Management
- Basic Bookkeeping
- Medical Transcription
- Dental Billing
- Record Management
- Business Communications
- Appointment Scheduling
